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Excellent

Carpet Tech of Lubbock, TX

Based on 651 reviews

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Marvin Guynes

I used Carpet Tech for the first time yesterday, and I was extremely pleased with the service, professionalism and results. Cody was the lead and Jake was the support. If these two and their work are typical for Carpet Tech, I have no reservations about recommending them to others.

Trey Tanella

Dalton did an absolutely fantastic job cleaning our floors! From start to finish, he was incredibly professional, courteous, and thorough. My carpets have never looked better—they honestly look brand new. You can tell he takes great pride in his work, and it really shows in the results. I highly recommend Dalton and Carpet Tech to anyone looking for top-quality carpet cleaning services. I’ll definitely be calling them again!

Ronnie Kirk

Worked hard and fast. Carpet looks good and smells good. Very pleased with the service.

Response from the owner:Thank you, Ronnie! We're glad to hear you’re pleased with the service and that your carpet looks and smells great. Your satisfaction means a lot to us!

Texas Bandera

Great experience! They explained how they were going to clean our air vents. Draped our furniture. Went to work it took about 3 hours but our vents had probably never been cleaned they were very dirty. Vacuumed up any mess they made! Very professional! Would use again!

Response from the owner:Thank you, Texas, for your wonderful feedback! We appreciate your recognition of our team's professionalism and attention to detail. We're glad to hear you had a great experience and look forward to serving you again!

Adam Moseley

I appreciated straight-forward honesty. They did what they said they were going to do. They were on-time, and completed the work in a timely and clean manner. Thank you Bug Tech for doing what you advertise!!!

Response from the owner:Adam, we appreciate your feedback and are glad to hear about your positive experience with our services. Thank you for sharing your experience, and we're grateful for the opportunity to assist you efficiently and honestly.

Rae Tomasini

They handled my HVAC cleaning needs for a rental property and I've used them in the past for my homestead! Hunter and Ruben were professional, informative, funny and great to spend time with! I look forward to doing more business with carpetech!

Response from the owner:Thank you, Rae, for your wonderful feedback! We're glad to hear that Hunter and Ruben made your experience enjoyable, and we appreciate your continued support. Looking forward to working with you again!

Eda Harman

So nice to have a pic sent of my tech previous to their arrival and the ability to track them along the way to my house. They were so nice, punctual and thorough. Highly recommend!

Response from the owner:Thank you, Eda! We're glad you appreciated the tracking and photo of your tech, and it's wonderful to hear they made a positive impression. Your recommendation means a lot to us!

Jan Harris

We love Carpet Tech! They are always on time,fast and friendly. We always recommend them to our friends. We wouldn’t use anyone else!!

Response from the owner:Thank you, Jan! We truly appreciate your kind words and are delighted to hear that you love Carpet Tech and recommend us to your friends. Your support means a lot to us!

Brandon King

We have used them multiple times and always awesome. You would be surprised at some of the stuff they are able to get out of your carpet.

Response from the owner:Thank you, Brandon, for your great feedback! We're glad to hear that you've had awesome experiences with us and appreciate your trust in our service.

Beverly Reed

Please allow me to sincerely compliment the young men who showed up to clean our carpets today... CONNOR and GARRETT came in with a smile, and then left with a smile after doing an incredible job of cleaning our decades-old carpet so efficiently. They were pleasant and personable and polite.
This is the third or fourth time ever that we have called on Carpet Tech. We will always be happy to recommend your company to anyone in need of the services you provide!
GOD BLESS YOU ALL!

Response from the owner:Thank you, Beverly, for your wonderful feedback! We're so glad Connor and Garrett provided you with exceptional service and that you continue to trust us with your carpet cleaning needs. We truly appreciate your recommendation and support!

Robert

Trevor and Holden arrived early and cleaned our carpet in great time . It looks great and they were polite and efficient! We have been impressed with all of Carpet Tech's employees!

Response from the owner:Thank you, Robert! We're glad you had a great experience with Trevor and Holden, and we truly appreciate your kind words about our team at Carpet Tech.

Tina Perez

Both technicians were very friendly. They were able to come early. Michael did a thorough inspection of what I wanted before starting. The guys worked efficiently and effectively. They worked hard!! (We have 2 big indoor dogs; so they removed lots of hair!) They did an excellent job. My carpet is old; but it looks good as new now. Plus the house smells sooo good!! Definitely worth the money paid!! Thank you!!

Response from the owner:Thank you, Tina! We appreciate your kind words and are glad to hear that Michael and the team provided a thorough and efficient service, especially with your two big dogs in mind. It's wonderful to know your carpet looks like new and your home smells great!

michael Graves

The two technicians showed up on time scheduled were extremely professional. They did an excellent job and explained everything they did and what follow-up I needed to do. This was the second time I have use Carpet Tech.

Response from the owner:Thank you, Michael, for your kind words and for choosing Carpet Tech again; we're glad our technicians could provide you with excellent service and clear explanations.

allisa hill

Fast and the floor looks amazing 🤩

Response from the owner:Thank you, Allisa! We're so glad you love the fast service and the amazing floor—it means a lot to us!

Stephanie Yates

Repeat customer cause every time they just do an amazing job. Our kids are crazy mess makers and they were able to take what looked like a war zone into a space that Mr. Clean would be proud of. We had our couches cleaned this time around too and it was amazing. Great work every time 🙏🏻❤️

Response from the owner:Thank you!!! We're so glad to hear that our team consistently transforms your space and that your couches look amazing too. We appreciate your loyalty and support!

Sydney Taylor-Ballard

Both of our techs were great! They interacted with my dogs and didn't mind them being nosy while they worked (my dogs definitely thought they were here for their entertainment). They worked quickly and efficiently and were super nice. Highly recommend them!

Response from the owner:Thank you, Sydney, for your wonderful feedback! We're glad to hear that both techs made your dogs feel entertained while providing great service. We appreciate your recommendation!

Dana Box

The staff was professional, courteous and did a great job. I had a couple of tough stains to get out and they returned the next day and retreated. It looks great!

Response from the owner:Thank you, Dana! We're glad to hear our staff could tackle those tough stains and make everything look great for you. Your satisfaction means a lot to us!

Mary Bullard

I have used carpet tech services for many years. Their staff and service has always been great! Their prices are very reasonable, and they are so quick to get the job done. Love Carpet Tech!

Response from the owner:Thank you, Mary! We truly appreciate your loyalty and are glad to hear that you love our service and team. Your support means a lot to us!

Connor wells

The team came out and cleaned my air ducts, all in all they did a great job. There was a bit of a disconnect from the office to the service team on what services I requested, they were able to accommodate in the end.

Response from the owner:Thank you, Connor, for your feedback and for highlighting the team's efforts; we appreciate your understanding regarding the communication and are glad they could accommodate your requests.

B N (BRochele)

Always takes Great care of me!

Response from the owner:Thank you! We're so glad to hear you feel well taken care of. Your support means a lot to us!

Mahriah Dickson

We had an amazing experience with Carpet Tech. They are so kind and did a great job on our carpet and furniture. We will definitely use them again!

Response from the owner:Thank you, Mahriah! We're so glad to hear you had an amazing experience and that our team made a positive impression with your carpet and furniture. We look forward to serving you again!

Art Curtis

I should’ve had this done this years ago. After seeing the before, and after pictures of my return ducts and vents. The fact that I was breathing all that dirt and dust for all these years, glad I got it done and they did a fantastic job, very courteous , polite and Hard working

Response from the owner:Thank you, Art, for sharing your experience! We're glad to hear you were pleased with the results and our team's courteous and hard-working approach. Your satisfaction means a lot to us!

Jaylean Alaniz

Top Notch! Great service. I have used for 3 years will continue to use Carpet Tech!

Response from the owner:Thank you, Jaylean! We truly appreciate your loyalty and are glad to hear you’ve had great experiences with Carpet Tech over the years.

jeff dickson

Great group of guys fast and freindly carpet looks new again.

Response from the owner:Thank you, Jeff! We're glad to hear you had a great experience with our team and that your carpet looks brand new again.

Robbie Chancellor

SPRAYED FOR BUGS. WE HAVE BEEN WITH YOU GUYS A LONG TIME. THE MEN EVEN KNOW OUR 2 DOGS. WE JUST DON'T HAVE TO WORRY ABOUT ANYTHING. AND WE LOVE THE MEN ALSO. WE LOVE IT WHEN MICHAEL COMES TO SPRAY, HE HAS A JOY IN HIS SOUL AND HE SPREADS IT WITH HIS SMILE.

Response from the owner:Thank you, Robbie, for your kind words and continued support! We're glad to hear that our team, especially Michael, brings joy and peace of mind to you and your dogs.

Diana Witherspoon

I called Carpet Tech to see if they could possibly clean my grandsons carpet in his newly purchased home before movers came in the evening. They said they could. The technicians did an amazing job and were so professional. I would highly recommend Carpet Tech!

Response from the owner:Thank you! We're so glad to hear you had a great experience with our polite and professional technicians. We look forward to serving you again!

Becky Lusk

Technicians were on time. Project completed as promised.

Response from the owner:We're glad our technicians met your expectations and the project was completed as promised. Your satisfaction means a lot to us!! Thanks for the 5 stars!

Jorge Quirino

Great service and outstanding quality work!

Response from the owner:Thank you for your kind words about our service and quality work; we appreciate your support!

Shanna St.Clair

Carpet Tech is our go-to for all Carpet Cleaning. They are always professional, reliable, and they provide the best care and customer service!

Response from the owner:Thank you, Shanna! We truly appreciate your kind words and are glad to be your go-to for carpet cleaning. Your support means a lot to us!

R. Joel Farrell

Great service. Courteous, professional, and efficient.

Response from the owner:Thank you for your kind words about our service; we appreciate your recognition of our team's courteous and professional efforts.

Amy Trevino

They worked efficiently to get the equipment setup to clean, cleaned the air ducts/vents thoroughly and did a full inspection during and after to make sure everything was clean, even vacuumed after they finished. They were very professional and did an outstanding job! I was highly impressed and will highly recommend them to anyone.

Response from the owner:Thank youfor your wonderful feedback! We're so glad you were impressed with the team's efficiency and professionalism. Your recommendation means a lot to us!

Dan hatch

Very courteous and prompt

Response from the owner:Thank you, Dan, for your kind words about our service; we truly appreciate your feedback!

A Delgado

We needed emergency same day service and Carpet Tech responded in literally under 15 minutes. They were fair, professional and very reasonably priced. The Techs explained the procedure in detail and were very meticulous with cleaning our carpets. They came through at a time when we most needed it. We highly recommend Carpet Tech!

Response from the owner:Thank you for your kind words! We're glad our team could respond quickly and provide the meticulous service you needed. Your recommendation means a lot to us!

James Rice

Nice and professional

Response from the owner:Thank you, James, for your kind words; we appreciate your support and are glad you had a positive experience!

Bart Wofford

I had Carpet Tech come out and give us an estimate for carpet, cleaning and Saltillo tile cleaning. We decided to move ahead with the cleanings. Got them scheduled easily. But before I had even called them to schedule, flowers were delivered to our house from Carpet Tech. A great touch. I’ll do another review after our carpet is cleaned and our tile is stripped and resealed.
Update: The guys arrived when they said they would be here and did a brilliant job, cleaning our carpet and cleaning and resealing our Saltillo tile. We couldn’t be happier with the job they did. They were very nice, very professional and really got to work quickly. The end result looks awesome. Our tile shines like it never has. Our carpet smell fresh and look beautiful. I 100% recommend Carpet Tech and will only use them in the future.

Response from the owner:Thank you, Bart, for sharing your experience and for your kind words about the flowers; we're glad you appreciated that touch. We look forward to your next review after the cleaning!

Teresa Wilkinson

I had a toilet leaking water that caused some flooding in my bathroom, bedroom, and closet. I got someone to come out almost immediately and take care of all the water. Thank you for the prompt service! Trevor and his colleague were very friendly and professional.

Response from the owner:Thank you, Teresa, for your kind words! We're glad Trevor and his colleague could assist you promptly and provide friendly service during a stressful time.

Elvis Wright

Called would be a little late. Arrived at agreed time. Cleaned all carpet and large living room rug, sprayed anti stain on everything. Friendly employees, reasonable price. Five stars.

Response from the owner:We're delighted to hear that you had a positive experience with us, Elvis! Thank you for sharing your feedback.

Katharine Moore

The young men were super polite and respectful. I needed the dryer duct cleaned of all the lint that had accumulated over the years. They did a great job and even found that allusive missing sock! 🧦

Response from the owner:Thank you, Katharine, for your kind words! We're glad the team was polite and respectful while cleaning your dryer duct and even found that missing sock. Your satisfaction means a lot to us!

carla gotgame

My brother called Carpet Tech at 745am to do a deep cleaning on some fresh pet stains - these guys Isaiah and his partner Chase (sry if I got it wrong - short term memory lol) came out within 30 minutes and IDK what magic potion is in their tank but They did NOT waste time and cleaned it Like a BOSS! 💯 Satisfied❣️

Response from the owner:Thank you, Carla! We're delighted to hear our team was able to provide you with such quick and effective service. Your satisfaction means the world to us!

Tony Gonzalez

The Technicians were VERY professional, kind and they did an AMAZING job! We are very satisfied and will highly recommend Carpet Tech to all my family and friends!!! You guys have made a customer for life!!!

Response from the owner:Thank you, Tony, for your wonderful feedback! We're so glad to hear that our technicians made a lasting impression and that you’re satisfied with their work. We appreciate your recommendations and look forward to serving you again in the future!

Donna Chandler

I have used carpet tech for years. The technicians were friendly, accommodating and efficient as usual. I wouldn't hesitate to recommend to anyone.

Response from the owner:Thank you for your kind words and for being a loyal customer; we're glad to hear our team has consistently provided you with friendly and efficient service!

ShaRae Madewell

Excellent job!

Response from the owner:Thank you, Sharae! We appreciate your kind words and are glad you had a great experience.

Patty Jones

Carpet Tech was very professional and even discussed options that would give good quality with a lesser price. Very impressed about that.

Response from the owner:Thank you, Patty! We appreciate your review and are glad to hear that you were impressed with our professionalism and cost-saving options.

Awkward Bean

If i could do higher than 5 i would!!! Trevor and his assistant did absolutely fantastic, this couch has been a problem for so long and now it's not!!! Thank yall so so much!

Response from the owner:Thank you, Awkward! We're so glad to hear Trevor and his assistant were able to help with your couch, and we appreciate your kind words!

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The CT Experience is serving others with passion. It’s about exceeding expectations and delighting customers with personal care and extreme quality. More than who we are or what we do, the CT Experience is how our customers feel about working with Carpet Tech.

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Serving residential and commercial customers in and around these areas: Lubbock, Amarillo, Midland/Odessa, San Angelo, Clovis, NM, and Frisco/Allen/McKinney/Prosper.

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