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Residential Water & Flood Damage Restoration

Home > Residentials > Residential Water & Flood Damage Restoration

Dealing with water damage is challenging, but with Carpet Tech by your side, recovery is just a call away.

Experiencing flood damage, whether due to a natural disaster, a burst pipe, or any other unforeseen event, can be incredibly overwhelming. The sooner you address this damage, the better, and that's why Carpet Tech is available around the clock. Reach out to our emergency services line, available 24/7, and our team will be within the hour, to start the water clean-up process.

As one of the most recognized cleaning and restoration companies in West Texas, the Dallas-Fort Worth Area, Eastern New Mexico, and the surrounding regions, we pride ourselves on our commitment to promptness, quality, and reliability.

The Challenges of Flood Damage

Water damage isn't always a result of major events like floods. Common hassles, such as plumbing leaks, malfunctioning appliances, or even sewage backup, can lead to significant problems in your home. Each of these situations presents unique challenges.

When water enters your living spaces, it can compromise the structural integrity of your home, potentially damage personal belongings, and even create long-term issues if not addressed.

Without a proper removal and drying process, moisture can remain hidden within walls or under floors. This can not only weaken your home's structure but also create an environment where mold can thrive. Certain situations, like sewage backups, bring in harmful contaminants, escalating the risk of mold and health hazards.

Carpet Tech is here to guide you through your unique situation. With our expertise in water damage restoration, we can help you address and resolve these challenges. Our goal is more than just fixing the immediate issue; we aim to restore peace of mind and safety to your home.

The Restoration Process Explained

Understanding the restoration process can provide peace of mind during trying times. Here's a breakdown of how Carpet Tech handles water and flood damage restoration:

Bringing Your Home Back to Life, Step by Step

  1. Immediate Response: Once we receive your call, our team is dispatched immediately. Our swift reaction minimizes damage and kickstarts the recovery process.
  2. Initial Assessment: On arrival, our team conducts a thorough inspection to assess the extent of the damage. This helps create a strategic restoration plan tailored to your home's specific needs.
  3. Insurance Coordination: We work directly with your insurance company. This ensures that the restoration process aligns with your coverage, reducing out-of-pocket costs and paperwork hassle for you.
  4. Water Extraction: Using truck-mounted water extraction equipment, we promptly remove any standing water, preventing further structural damage and potential mold growth.
  5. Drying & Dehumidification: After water removal, our industrial-grade fans and dehumidifiers are employed to ensure complete drying of your premises, safeguarding against humidity-related issues.
  6. Mold Remediation: If there's any sign of mold growth, our experts handle mold removal and remediation to ensure your home remains safe and healthy.
  7. Restoration & Necessary Repairs: Any damaged structures, from drywall to hardwood floors, are restored or replaced. Our goal is to return your home to its original, pre-damaged state.
  8. Final Inspection: Once all restoration work is complete, we conduct a final walkthrough with you, ensuring every concern is addressed, and your home returns to pre-loss condition.
  9. Post-Service Support: Our relationship doesn't end once the job is done. We remain available for any additional assistance you might require.

Working Hand-in-Hand with Your Insurance

Navigating the aftermath of a disaster can be overwhelming, especially when dealing with insurance claims and adjusters. At Carpet Tech, we work to alleviate some of that burden by partnering directly with your insurance company, ensuring the restoration process is smooth and hassle-free.

How We Assist with Your Insurance:

  • Immediate Documentation: From the moment we arrive, our team meticulously documents the damage through photos, videos, and detailed notes. This comprehensive record aids in presenting a clear case to your insurance provider.
  • Direct Communication: Instead of leaving you to manage the communication, we work directly with your insurance adjuster. Our long-standing relationships with many insurance companies facilitate timely and effective conversations about repair scopes and estimates.
  • Transparent Estimates: We provide clear, detailed estimates for the restoration work, aligning with industry standards. This transparency ensures there are no surprises when the bill arrives or when the insurance company reviews the claim.
  • Finalization & Review: Once the restoration is complete, we'll review the work alongside the insurance claim to ensure all aspects are addressed. Should there be any additional concerns from the insurance company, we're on hand to address them promptly.

Restoration Expertise: Certifications & Experience

Carpet Tech is not just another restoration company. We are a locally owned and operated team of professionals driven by passion, experience, and the commitment to deliver the best to our customers.

Real-World Experience: Over the years, we have tackled a range of restoration challenges, from minor water leakages to extensive flood damage. This hands-on experience in diverse scenarios has honed our skills, allowing us to identify problems and implement effective solutions swiftly and with compassion

IICRC Certification: Our dedication to maintaining the highest standards of service is further exemplified by our IICRC certification. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) sets the gold standards in the restoration industry. Being IICRC-certified means we adhere to globally recognized best practices and continue to stay updated with the latest in restoration science and technology.

Serving Our Communities: Always Nearby When You Need Us

Deeply rooted in the communities we serve, our reach ensures that households and businesses in need are never too far from our restoration expertise.

From Lubbock to Amarillo, the Permian Basin, San Angelo, Collin County (including Frisco, Allen, Prosper, and McKinney), Clovis, NM, and the surrounding areas, we're here for you.

SCHEDULE YOUR APPOINTMENT TODAY

We are just a click or call away. Get a same-day estimate and fast, easy scheduling.

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From Crisis to Comfort: Real Stories of Successful Flood Restoration

In the wake of a flood, the journey to recovery can be overwhelming. At Carpet Tech, we pride ourselves on turning those moments of despair into stories of hope.

Water Restoration FAQs

How quickly should I contact a restoration service after noticing water damage? Expand

It's crucial to contact a restoration service immediately. Delays can exacerbate damage and lead to mold growth.

How much will it cost? Expand

When our technician arrives, they will do a free on-site estimate and review all the pricing with you before doing any work.

How quickly can you get someone out here? Expand

Situations like this are our top priority. Our emergency line is available 24/7, and our team responds immediately, usually within an hour.

We're waiting on a plumber, do we have to wait on them or can you come now? Expand

You don't have to wait to call us! We can get you scheduled and send our next available technician.

Is water damage covered by my insurance? Expand

Coverage varies depending on your insurance policy. We work closely with insurance companies to ensure a smooth process for our clients.

How long does the water damage restoration process typically take? Expand

The duration varies based on the extent of the damage, but our team works diligently to complete the restoration as swiftly as possible.

Can I stay in my home during the restoration process? Expand

Depending on the severity of the damage, it might be safer to relocate temporarily. Our team will advise you on the best course of action.

Our restoration certifications
CT Construction Logo

Dealing with water damage is challenging, but with Carpet Tech by your side, recovery is just a call away.

Experiencing flood damage, whether due to a natural disaster, a burst pipe, or any other unforeseen event, can be incredibly overwhelming. The sooner you address this damage, the better, and that's why Carpet Tech is available around the clock. Reach out to our emergency services line, available 24/7, and our team will be within the hour, to start the water clean-up process.

As one of the most recognized cleaning and restoration companies in West Texas, the Dallas-Fort Worth Area, Eastern New Mexico, and the surrounding regions, we pride ourselves on our commitment to promptness, quality, and reliability.

The Challenges of Flood Damage

Water damage isn't always a result of major events like floods. Common hassles, such as plumbing leaks, malfunctioning appliances, or even sewage backup, can lead to significant problems in your home. Each of these situations presents unique challenges.

When water enters your living spaces, it can compromise the structural integrity of your home, potentially damage personal belongings, and even create long-term issues if not addressed.

Without a proper removal and drying process, moisture can remain hidden within walls or under floors. This can not only weaken your home's structure but also create an environment where mold can thrive. Certain situations, like sewage backups, bring in harmful contaminants, escalating the risk of mold and health hazards.

Carpet Tech is here to guide you through your unique situation. With our expertise in water damage restoration, we can help you address and resolve these challenges. Our goal is more than just fixing the immediate issue; we aim to restore peace of mind and safety to your home.

The Restoration Process Explained

Understanding the restoration process can provide peace of mind during trying times. Here's a breakdown of how Carpet Tech handles water and flood damage restoration:

Bringing Your Home Back to Life, Step by Step

  1. Immediate Response: Once we receive your call, our team is dispatched immediately. Our swift reaction minimizes damage and kickstarts the recovery process.
  2. Initial Assessment: On arrival, our team conducts a thorough inspection to assess the extent of the damage. This helps create a strategic restoration plan tailored to your home's specific needs.
  3. Insurance Coordination: We work directly with your insurance company. This ensures that the restoration process aligns with your coverage, reducing out-of-pocket costs and paperwork hassle for you.
  4. Water Extraction: Using truck-mounted water extraction equipment, we promptly remove any standing water, preventing further structural damage and potential mold growth.
  5. Drying & Dehumidification: After water removal, our industrial-grade fans and dehumidifiers are employed to ensure complete drying of your premises, safeguarding against humidity-related issues.
  6. Mold Remediation: If there's any sign of mold growth, our experts handle mold removal and remediation to ensure your home remains safe and healthy.
  7. Restoration & Necessary Repairs: Any damaged structures, from drywall to hardwood floors, are restored or replaced. Our goal is to return your home to its original, pre-damaged state.
  8. Final Inspection: Once all restoration work is complete, we conduct a final walkthrough with you, ensuring every concern is addressed, and your home returns to pre-loss condition.
  9. Post-Service Support: Our relationship doesn't end once the job is done. We remain available for any additional assistance you might require.

Working Hand-in-Hand with Your Insurance

Navigating the aftermath of a disaster can be overwhelming, especially when dealing with insurance claims and adjusters. At Carpet Tech, we work to alleviate some of that burden by partnering directly with your insurance company, ensuring the restoration process is smooth and hassle-free.

How We Assist with Your Insurance:

  • Immediate Documentation: From the moment we arrive, our team meticulously documents the damage through photos, videos, and detailed notes. This comprehensive record aids in presenting a clear case to your insurance provider.
  • Direct Communication: Instead of leaving you to manage the communication, we work directly with your insurance adjuster. Our long-standing relationships with many insurance companies facilitate timely and effective conversations about repair scopes and estimates.
  • Transparent Estimates: We provide clear, detailed estimates for the restoration work, aligning with industry standards. This transparency ensures there are no surprises when the bill arrives or when the insurance company reviews the claim.
  • Finalization & Review: Once the restoration is complete, we'll review the work alongside the insurance claim to ensure all aspects are addressed. Should there be any additional concerns from the insurance company, we're on hand to address them promptly.

Restoration Expertise: Certifications & Experience

Carpet Tech is not just another restoration company. We are a locally owned and operated team of professionals driven by passion, experience, and the commitment to deliver the best to our customers.

Real-World Experience: Over the years, we have tackled a range of restoration challenges, from minor water leakages to extensive flood damage. This hands-on experience in diverse scenarios has honed our skills, allowing us to identify problems and implement effective solutions swiftly and with compassion

IICRC Certification: Our dedication to maintaining the highest standards of service is further exemplified by our IICRC certification. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) sets the gold standards in the restoration industry. Being IICRC-certified means we adhere to globally recognized best practices and continue to stay updated with the latest in restoration science and technology.

Our restoration certifications

Serving Our Communities: Always Nearby When You Need Us

Deeply rooted in the communities we serve, our reach ensures that households and businesses in need are never too far from our restoration expertise.

From Lubbock to Amarillo, the Permian Basin, San Angelo, Collin County (including Frisco, Allen, Prosper, and McKinney), Clovis, NM, and the surrounding areas, we're here for you.

From Crisis to Comfort: Real Stories of Successful Flood Restoration

In the wake of a flood, the journey to recovery can be overwhelming. At Carpet Tech, we pride ourselves on turning those moments of despair into stories of hope.

Water Restoration FAQs

How quickly should I contact a restoration service after noticing water damage? Expand

It's crucial to contact a restoration service immediately. Delays can exacerbate damage and lead to mold growth.

How much will it cost? Expand

When our technician arrives, they will do a free on-site estimate and review all the pricing with you before doing any work.

How quickly can you get someone out here? Expand

Situations like this are our top priority. Our emergency line is available 24/7, and our team responds immediately, usually within an hour.

We're waiting on a plumber, do we have to wait on them or can you come now? Expand

You don't have to wait to call us! We can get you scheduled and send our next available technician.

Is water damage covered by my insurance? Expand

Coverage varies depending on your insurance policy. We work closely with insurance companies to ensure a smooth process for our clients.

How long does the water damage restoration process typically take? Expand

The duration varies based on the extent of the damage, but our team works diligently to complete the restoration as swiftly as possible.

Can I stay in my home during the restoration process? Expand

Depending on the severity of the damage, it might be safer to relocate temporarily. Our team will advise you on the best course of action.

CT Construction Logo

Contact Carpet Tech Day & Night!

Experiencing water, flood, or fire damage? Need expert mold damage remediation? Contact us today.

Get in Touch

Our Reviews

  • Great job by Travis and Chad. Very honest and forthright in giving me a true estimate of the work and then working hard at getting the job done. Carpet Tech is my 100% go to business from now on.

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    John Avatar John
  • From making the appointment until the technician left, it was a solid 5 stars. Very nice people and very knowledgeable. Brent was very personable and very professional. I enjoyed the extra time he spent answering questions and just visiting!!

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    Connie McLain Avatar Connie McLain
  • I hired Carpet Tech to place an ozone machine in a home I was trying to sell. The owners smoked in it and the smell was horrible. After 2 days of the machine, the smell was gone! The technician I worked with was excellent.

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    Wendy Scott Avatar Wendy Scott
  • Great. Job Friendly staff Well trained and knowledgeable

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    cw THOMSON Avatar cw THOMSON
  • Kudos to Carpet Tech. Five stars earned and deserved. This company went above and beyond in providing excellent customer service with honesty and integrity. I highly recommend Carpet Tech as a company with whom to do business.

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    Mary Halford Avatar Mary Halford
  • Excellent service! I had a water emergency in my house!!! Jackson and Carter got there fast and took great care of my house! Thank you!!!

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    Cindy Ford Avatar Cindy Ford
  • Service was quick and easy and the technicians were super nice and helpful.

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    Martin Power Avatar Martin Power
  • Had a water leak, carpet tech came and cleaned up everything!!!

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    Alice Dehnel Avatar Alice Dehnel
  • Carpet tech is very professional, their service people are courteous, polite and punctual. They did an awesome job on my carpet. They explained in detail what to expect and gave a great quote. Thank you for a great job.

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    jesse valderaz Avatar jesse valderaz
  • The two carpet Tech technicians did an awesome job very professional and respectful. Explained what I needed in order to get my kitchen tile and living room tile clean on their next visit this week. Also they will be cleaning the air conditioning ducts to complete our newly purchased home. I recommend carpet Tech and give them a 5 star. 😁

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    Diana Garcia Avatar Diana Garcia

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