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Water Damage Restoration in Plano, Texas

When water damage strikes your home or business in Plano, TX, Carpet Tech is here to help. Offering 24/7 emergency water damage restoration services, our team provides fast, reliable, and professional solutions to get your property back to normal. Whether you're facing flooding, a burst pipe, or sewage backup, we’re ready to respond immediately and restore your property with expert care.

What To Do If You Are Experiencing a Flood

carpet tech technicians ready to clean carpets

Safety Considerations

Water damage can vary depending on the source, so it’s crucial to understand what you’re dealing with. Clean water from a burst pipe or appliance may seem less hazardous, but quick action is essential to prevent mold and structural damage. Gray water, often from dishwashers or washing machines, contains some contaminants, making it important to avoid contact. Blackwater, typically from sewage backups or natural disasters, is highly contaminated and poses serious health risks. Always prioritize safety:

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Turn Off the Electricity

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Stop the Water Source

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Document Everything

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Call a Restoration Company

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Call Your Insurance Company

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Retrieve Salvageable Materials

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Assess the Damage

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Prevent Mold

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Finalize a Claim

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Turn Off the Electricity

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Stop the Water Source

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Document Everything

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Call a Restoration Company

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Call Your Insurance Company

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Retrieve Salvageable Materials

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Assess the Damage

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Prevent Mold

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Finalize a Claim

Carpet Tech Restoration: It’s Your Right to Choose

When it comes to choosing a restoration provider, you are not required to go with your insurance company's recommendation. At Carpet Tech, we offer transparent, fair pricing that aligns with industry standards using Xactimate, the same estimating software as most insurance adjusters. This ensures a seamless process and helps you avoid any overcharges or disputes. Choose a trusted restoration company like Carpet Tech, where our decades of experience and high customer satisfaction make us the preferred choice for homeowners and business owners in Plano, TX.

https://www.carpettech.com/wp-content/uploads/2022/09/SFS-LP-Video.mp4

Why Choose Carpet Tech of Plano, TX?

Warranties

Certified Restoration Experts

Our Plano team is IICRC-certified, meaning we adhere to the highest industry standards in water damage restoration and mold prevention.

Warranties

Decades of Experience

With over 30 years of experience, Carpet Tech has earned a reputation for dependability and excellence in water damage restoration.

Warranties

Attention to Detail

We ensure thorough restoration, leaving your home or business safe, clean, and ready for use again.

https://www.carpettech.com/wp-content/uploads/2022/09/SFS-LP-Video.mp4
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Fire Damage Restoration

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24/7 FLOOD & FIRE RESTORATION SERVICES IN PLANO

888-343-9650

Our Restoration Process

We understand that water damage can be overwhelming. That’s why we provide a comprehensive restoration process, designed to minimize damage and restore your property quickly and efficiently.

  • Rapid Response and Evaluation: When you call Carpet Tech, our team arrives promptly to assess the damage and create a custom restoration plan based on your specific needs.
  • Water Removal and Drying: Using powerful truck-mounted extraction equipment, we quickly remove standing water from your property. We then use industrial-grade fans and dehumidifiers to dry affected areas thoroughly, preventing mold growth and reducing structural damage.
  • Mold Remediation: If mold has already started to form, our team will safely remove it and treat the area to prevent further contamination.
Our Restoration Process

Frequently Asked Questions

Do I need professional help for a minor leak?

Yes, even small leaks can lead to significant damage and mold growth if not properly addressed. Professional help ensures thorough drying and prevents long-term issues.

Does Carpet Tech handle commercial properties?

Absolutely. We provide restoration services for both residential and commercial properties in Plano, ensuring minimal downtime for businesses.

Will Carpet Tech communicate with my insurance company?

Yes, we work directly with your insurance company to ensure the claims process is smooth and hassle-free. Our use of Xactimate software ensures accurate estimates.

How long does the restoration process take?

The timeline depends on the extent of the damage, but our goal is to complete the restoration as quickly as possible without sacrificing quality. We'll provide a clear timeline after assessing the damage.

Can I stay in my home during the restoration?

In some cases, it's safe to stay, but for extensive damage, temporary relocation may be necessary. Our team will advise you based on the situation.

Do I need to wait for a plumber before calling you?

No, you can call us right away. We can begin the restoration process and work in coordination with any plumbing repairs needed.

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BEST OF THE WEST
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BEST OF THE WEST

Local Office

If you're facing water damage in Plano, TX, don't wait—call Carpet Tech immediately for fast, professional service. We're available 24/7 to help you restore your home or business quickly and effectively.

300 West Broadway, Building #1
Prosper, TX 75078
888-343-9650

Please note, this location does not service walk in traffic without an appointment.  Please call us for assistance.

Hear From Our Valued Customers:

24/7
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Excellent
Carpet Tech of McKinney, TX
Based on 408 reviews
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Tamara Soucy
Very friendly and efficient
Kenneth Myers
This place is AWESOME! So long story short... we moved my widowed father-in-law out of his house in Denton after more than 30 years to be closer to us. Pretty sure he did not clean the house very often. We brought in Carpet Tech (Bryan and Luke, the helper) to stretch the carpets, clean the carpets, and to clean about 500 square feet of tile. They were nothing short of professional and did a tremendous job. Very polite and courteous. Attached are a few before and after pics. I would, without a doubt, use them again!
Colette Williams
The carpet tech was awesome!
Karen Sherman
This review is for Carpet Tech of Odessa, TX, not McKinney, TX. We spilled coffee on an area rug which left a large dark stain. I called Carpet Tech of Odessa. They came out the next day and were able to remove the stain completely with their equipment and special stain removers. Even after they left, the stain continued to lighten and eventually disappeared completely as they said it would. I have used Carpet Tech before and will always call them first when an accident occurs like this. They are the best.
M Mc
The men were extremely professional and polite and did a great job!
Ricquel Townsend
Cannon and Lucas did a great job on my carpet repairs, and my steam cleaning. They were courteous and my home was well cared for. The carpets look so good! I would definitely recommend Carpet Tech!
V Ray
Prompt service, friendly. They did some water restoration a few years ago and stretched and washed carpet this trip. Would highly recommend them.
Yvonne Calvin
Excellent service! Isaac repaired (stretched) and cleaned my carpet. He and his coworker did a great job and were friendly and polite. I also had my tile and carpet cleaned in another area earlier in the year and they did a great job then as well. Thank you Carpet Tech!
Mary Crea
The Tech's are always knowledgeable and accommodating. Great service.
Jon Armstrong
Carpet team provided a quote for cleaning and re-stretching 3 rooms. They returned when I requested, very efficient and courteous. Excellent work.
Jo Burns
They were very hospitable and nice to work with. They tried their hardest to get the stains out. Also they cleaned and epoxied some tile I had in the mud room and laundry room and they look fantastic. I would have them back again.
V Forbes
I am beyond impressed with Carpet Tech! Making an appointment online was fast and easy. Prior to his arrival, I received a comprehensive bio about Anthony, my technician which made me feel at ease. Anthony did an exceptional job explaining the rug cleaning process. He did a thorough evaluation of the rug with a UV light! There wasn't one inch of my rug that wasn't inspected and cleaned. Anthony was friendly and professional. He gave me helpful tips, written information and two bottles of rug treatment in case I ever had an issue again. I highly recommend Carpet Tech! It's evident that they only hire top notch employees and train them to the highest industry standards. I will share my experience with friends and family. Thank you, Anthony!!
Danny Quiroz
The tech that came out was vey courteous. Before starting he answered all my questions. I asked about a price on getting my duct cleaned. When he was done he sent me a quote for the ductwork. I give A+ The tech was out of the Odessa branch
Response from the owner:Thank you, Danny, for your kind words about our tech from the Odessa branch; we appreciate your feedback and are glad to hear he was able to assist you!
Cathy
Always a great job, very friendly staff!
Response from the owner:Thank you, Cathy! We're glad to hear you appreciate our friendly staff and the great job we do. Your support means a lot to us!
Edgar Valdez
GREAT service and execution of our couch and living room rug cleaning. I'm sure all of their carpet techs are great but Dalton and Cannon were 100% Pros! Dalton walked me thru Carpet Techs technology and what makes them different. Very organized duo and timely. They areived early, were personable, they even acknowledged my special needs daughter and they were super efficient.
Response from the owner:Thank you, Edgar, for your wonderful review and for highlighting Dalton and Cannon's professionalism and efficiency; we're glad to hear you had such a positive experience!
Forrest Edwards
Bug Tech sprayed our for insects did a great job.
Response from the owner:Thank you, Forrest, for your kind words about Bug Tech; we're glad to hear they did a great job for you!
Jamie Cochill
⭐️⭐️⭐️⭐️⭐️
Carpet Tech did an amazing job yet again! We’ve been using them since we moved to Prosper and they always take such great care of our home. The team is super professional, knowledgeable, and mindful of every detail. Our carpets look and smell fantastic! Huge thanks to Ryan for another great job!
Response from the owner:Thank you, Jamie! We're so glad to hear you've had another great experience with us and appreciate your kind words about our team and Ryan's work. Your satisfaction means a lot to us!
Andrew Levy
Greta work by the team at carpet tech. Used them three years in a row now and will do it again next year for sure!
Response from the owner:Thank you, Andrew! We're grateful for your continued support and trust in our team at Carpet Tech. Looking forward to serving you again next year!
braydn gutierrez
Did a perfect job
Response from the owner:Thank you, Braydn, for your kind words; we're grateful for your feedback and glad to hear you had a great experience!
Cathy Nabors
Cody with Carpet Tech cleaned my carpet and furniture. He and Cannon were very professional and did a great job - everything looks wonderful! I’ll definitely call them next time!
Response from the owner:Thank you, Cathy! We're glad to hear that you were pleased with Cody and Cannon's professional service and that everything looks wonderful. We look forward to helping you again next time!
Roxanne Turnell
Jason was very knowledgeable and professional. He was on time for my appointment and did a great job.
Response from the owner:Thank you, Roxanne! We're glad to hear that Jason's professionalism and knowledge made a positive impact during your appointment. Your feedback is greatly appreciated!
Sharlotte Dalton
Service from beginning to end was very courteous and professional. The technicians were very thorough and my carpet looked great. Thank you Carpet Tech. I highly recommend!
Response from the owner:Thank you, Sharlotte! We're glad you had a great experience with our courteous and professional team, and we appreciate your recommendation.
Michelle Swann Home Sales
Cody was punctual and amazingly helpful for fixing my carpet pet stains. Grateful for such a wonderful company !
Response from the owner:Thank you, Michelle! We're so glad to hear that Cody was punctual and helpful in addressing your carpet pet stains. We appreciate your kind words about our company!
Megan Buzza
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⭐️⭐️⭐️⭐️⭐️
What an incredible experience!

I had Carpet Tech come out today to clean my air ducts, and I couldn’t be more impressed. The team was professional, knowledgeable, and incredibly thorough from start to finish. They took the time to educate me throughout the process, and it was such a relief to learn that there’s no mold in my vents and that the air in my home is now fresh and clean.

It’s amazing how much peace of mind comes from knowing the air we’re breathing is healthier! I already have my carpet cleaning scheduled next, and I can’t wait to have them back.

If you’re looking for a company that truly cares about quality and customer service — Carpet Tech is the one to call!
Response from the owner:Thank you, Megan, for your wonderful feedback! We're so glad to hear that you had such a positive experience with our team and that your air is now fresh and clean. We appreciate your trust in us and look forward to seeing you for your carpet cleaning!
Marshall
They were very polite, very informative, and very respectful of our space and time.
Response from the owner:Thank you, Marshall, for your kind words; we're glad to hear you had a positive experience with our team!
Dan Trott
Great service, nice people
Response from the owner:Thank you, Dan, for your kind words about our service and team; we truly appreciate your support!
Brenda Beggs
Had my carpets cleaned by Cannon Driver and team. The carpets look GREAT! The customer service and explanation throughout the process was top notch. I highly recommend Carpet Tech!
Response from the owner:Thank you, Brenda, for your wonderful feedback! We're glad to hear that you loved the carpet cleaning and appreciated the service from Cannon and the team. We truly value your recommendation!
Avalon Benoit
Anthony and the other technician were great! Very professional, knowledgeable, considerate and caring of my special needs daughter who was present at the time of the appointment. Carpets look wonderful!
Response from the owner:Thank you, Avalon! We're so glad to hear that Anthony and the team made a positive impact during your appointment and that you're happy with your carpets.
D Lilley
Ryan and Garrett were the best! Went right to work and were very courteous and professional. Answered all my questions so I knew what to expect.
Response from the owner:Thank you, D! We're glad to hear that Ryan and Garrett provided such excellent service and made your experience smooth and informative. Your feedback means a lot to us!
Shankar Gaur
Outstanding Service!
Ryan and Anthony were absolutely fantastic! From the moment they arrived, they were professional, courteous, and incredibly thorough. They took the time to explain everything clearly, handled our home with great care, and delivered results that went beyond expectations. The carpets look brand new, and they worked efficiently without cutting any corners.

It’s rare to see such dedication and attention to detail, both Ryan and Anthony represent Carpet Tech at its best. Highly recommend them for anyone looking for top-quality service with a personal touch!
Response from the owner:Thank you, Shankar, for your wonderful feedback! We're so glad Ryan and Anthony could provide you with such exceptional service and make your carpets look brand new. Your recommendation means a lot to us!
William McArdle
I just had an excellent job performed by Carpet Tech of McKinney. The crew arrived on time, called me to confirm, we're extremely courteous, did a fantastic job cleaning my whole house tile floor. The floors and grout joints are immaculate, I couldn't ask for a more professional job. Plus I received a military discount on top of that. Thank you very much, I will recommend to anyone.
Response from the owner:Thank you, William! We're so glad to hear that our crew provided excellent service and that you loved the results of your tile floor cleaning. Your recommendation means a lot to us, and we appreciate your support, especially with the military discount!
Sam Bell
Cannon Driver and team did a great job completing a remediation in two rooms of our home. He listened closely to our concerns and communicated exactly how he planned to complete the job. After completion he was careful when replacing all furniture.
Cannon cleaned up very well leaving me completely satisfied with his work.
I will ask for Cannon by name when I next need carpet work

Great Job!!
Response from the owner:Thank you, Sam, for your wonderful feedback! We're glad to hear that Cannon and the team were attentive to your needs and left you satisfied with their work. We appreciate your support and look forward to assisting you again!
Kandace West
I can’t say enough good things about Carpet Tech. Klaudia is amazing. She helps promote their businesss and always spoke so highly of them. I needed my couch cleaned and Dalton was the tech that serviced me. He was super friendly, took his time to ensure he did a detailed job, and even brought my dog treats. They were professional, efficient, and left my couch looking brand new. I would highly recommend their services to all of my friends. ❤️
Response from the owner:Thank you, Kandace! We're so glad to hear that you had a great experience with Dalton and that Klaudia's support made a positive impact. Your recommendation means the world to us!
Suzanne Dickinson
Always my first choice~professional and reasonable pricing!
Response from the owner:Thank you, Suzanne, for your kind words and for choosing us as your first choice; we truly appreciate your support!
Matt Braun
Our tile looks great! Such a huge difference from what it used to look like. Thanks Cody for doing such a fantastic job!
Response from the owner:Thank you, Matt! We're so glad you love the new look of your tile, and we'll be sure to pass on your kind words to Cody for his fantastic work.
Michael Stamy
We used Carpet Tech to get our couch cleaned, and we were truly impressed by their service. Cody and his crew did a great job and explained how everything is done. He also took the time to answer any questions about the other services Carpet Tech provides. We will definitely be using this company for any future cleaning needs.
Response from the owner:Thank you, Michael! We're glad to hear you were impressed with our service and that Cody and his crew took the time to explain everything and answer your questions. We look forward to helping you with your future cleaning needs!
al bell
Collin Kendrick did a great job.
We had a stressful water remediation issue and he made a same day response which minimized the damage. Great communication he kept us up to date over a three day process and gave sound advice on next steps to return our home to normal.
I would not use any one else for future needs and will insist on Collin as our service provider.
Thank you again Collin
Response from the owner:Thank you, Al, for your kind words and feedback about Collin's exceptional service; we're glad he could help you during a stressful time and keep you informed throughout the process.
Peg White
This whole experience was excellent!! The whole crew was very quick, clean, and professional while working very quickly. They came right out and secured our home without delay.
Response from the owner:Thank you, Peg, for your kind words! We're glad to hear that our crew was quick, clean, and professional in securing your home. Your feedback means a lot to us!
Amy Boyle
The guys at Carpet Tech are the best! I’m always referring your Company. They are so polite and it’s consistent. So Human Resources is doing a great job of recruiting.
I’m a repeat Customer for sure!
Thanks Carpet Tech!
Response from the owner:Thank you, Amy! We're grateful for your kind words and appreciate your referrals. It's wonderful to hear that our team's politeness and consistency have made such a positive impression on you. Your loyalty means a lot to us!
Randy Gonzalez
Zack does an amazing job! Gets the job done. Explained everything and he is very courteous.
Response from the owner:Thank you, Randy, for your wonderful feedback about Zack's amazing work and courteousness; we truly appreciate your kind words!
Kay Geiger
They were highly professional with the work, respectful and knowledgeable about the job, I highly recommend them as well as Carpet Tech to anyone needing air duct cleaning!
Response from the owner:Thank you, Kay! We appreciate your kind words about our professionalism and knowledge, and we're glad to hear you would recommend us and Carpet Tech for air duct cleaning.
Sarah Schulz
The Carpet Tech team that came to my house on Friday was very professional. They cleaned two rooms in a little over an hour. It was well worth the price I paid to have them clean my carpets.
Response from the owner:Thank you, Sarah, for your kind words about our team and for recognizing their professionalism; we're glad you found our service worth the investment!
Jeannie Lloyd Ginther
Carpet Tech did a great job. They cleaned five rooms plus a shag area rug at a reasonable price. I’ll definitely be calling them next time.
Response from the owner:Thank you, Jeannie! We're glad to hear you loved the service and found it affordable. We look forward to helping you again next time!
Ericka Gonzalez
We used Carpet Tech to clean the carpets in our new home before moving in. Copy and his team did an amazing job. They are very knowledgeable, go above and beyond for their customers and are so polite. Truly appreciate their hard work and will be recommending them to family and friends!
Response from the owner:Thank you, Ericka, for your wonderful feedback! We're glad to hear that Copy and the team provided excellent service and made a positive impression. We appreciate your recommendation to family and friends!
Vasanth Krish
We recently had our ducts, carpets, and bathroom tiles professionally cleaned. From start to finish, the team was punctual, courteous, and thorough.
Response from the owner:Thank you, Vasanth, for your wonderful feedback! We're glad to hear our team impressed you with their punctuality and thoroughness while cleaning your ducts, carpets, and bathroom tiles. Your satisfaction means a lot to us!

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